1. Who we are

Caravan Village Incorporated (“we”) complies with the laws governing the protection of personal information and handles such information appropriately.

• Legal name: Caravan Village Incorporated
• Representative: Ryuta Motomura
• Headquarters: Delaware, United States
• Contact: info@cavi.world

2. How we collect personal information

We may collect personal information in the following ways.

• Information you enter in our contact form
• Enquiries you send us by email
• Website access logs (IP address, time of access, pages viewed and similar)
• Other information you provide when using services we offer

3. What we use it for

We use the personal information we collect for the following purposes.

• Responding and replying to your enquiries
• Providing our services
• Improving and developing our services
• Producing and analysing statistics
• Sending important notices and communications
• Meeting our legal obligations
• Other purposes incidental to those above

4. How we keep it safe

To prevent leakage, loss or damage of personal information, and to keep it secure generally, we take the following measures.

• Technical measures: access control over personal information and security measures using information technology
• Organisational measures: internal rules on protecting personal information and a clear chain of responsibility
• Personnel measures: training and awareness for our people on protecting personal information
• Physical measures: control of the areas where personal information is handled, and prevention of theft of equipment and media

5. Providing data to third parties

We do not provide personal information to third parties without your consent, except in the following cases.

• Where required by law
• Where necessary to protect a person’s life, body or property
• Where particularly necessary to improve public health or promote the healthy development of children
• Where cooperation is necessary for a national or local government body, or a party commissioned by one, to carry out duties prescribed by law

6. Joint use of data

At present, we do not share personal information for joint use with any other business.

7. Disclosure, correction and deletion

If you request disclosure, correction, addition or deletion of the personal data we hold about you, or ask us to stop using, erase or stop providing it to third parties, we will verify your identity and respond within a reasonable period.

Please send such requests to the address below.

Contact: info@cavi.world

We may ask you for documents confirming your identity before we act on a request.

8. Cookies

Our website may use cookies to improve the service. A cookie is a small text file that a website saves on your computer.

You can disable cookies in your browser settings, though some parts of the site may then stop working correctly.

9. How long we keep it

We keep personal information only for as long as needed to achieve the purpose it was collected for. After that, we delete or anonymise it safely and appropriately.

10. Contact

For questions, opinions, requests or complaints about how we handle personal information, please contact us here.

• Email: info@cavi.world
• Hours: weekdays 9:00–18:00 (Japan time)
• Closed on weekends and public holidays

11. Changes to this policy

We may change this privacy policy without notice as laws or our business change. The revised policy takes effect when it is published on this website.

12. Children’s personal information

We do not knowingly collect personal information from children under 13. If a child under 13 provides personal information, the consent of a parent or guardian is required.